Drivers License for Computers

To sum things up simply - people should be issued a license of sorts before using a computer.

My thoughts behind this are simple - while working in a Tech Support call centre i experienced one of the weirdest calls i have ever had the misfortune to take.

Whilst asking a female client to click on the start button i heard a tapping sound followed by the responce "It isn't working" - this ended up being the lady TAPPING ON THE SCREEN to get the start button to work. Now i had to stop myself from bursting with laughter and try to compose myself enough to ask the question - "Now you are using your mouse and clicking on the start button aren't you.". This was followed by an extremely long silence and a subtle "yes".

It just amazes me that people are so silly as to attempt to use a very advanced program without any experience in computers at all.

To top it off the same person called back the next day and wasnt able to print. The short story is that she hadn't even turned the printer on. I mean without being nasty - how stupid can you be. If it doesn't print check that it is turned on first i guess.

Well enough for today. I am guessing that my ranting will lead towards the same lines as BOFH
as this seems to be the way things are heading for me. Stupid people doing stupid things.