Learning the simplest of things

Well, here i go again. How often do us helpdesk people get calls about something that should be KNOWN by a person before even attempting to use any programs.

When you get a call about how to use the simplest of windows functions (i.e. minimise, maximise, restore, close buttons etc) it becomes really annoying to think that you are providing them with instructions on how to use a computer. We are not here for that sort of thing. it should be a requirement of all software that the person has some basic knowledge of the operating system before they start.

How do you simply say to the person "Go and get some instructions on using your computer before wasting my time any more!!!".

If anyone has a website that is able to simply and easily explain to these people how to use windows please leave a comment about it.

L-I-N-U-X - thats an operating system

This is an hilarious read - CentOs even were threatened with the FBI!
The comments are almost as funny as the original post.

We happily use CentOS and Apache on our main web server.